Overview

At THESCRAPPINGBUG, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Refunds

Requests for refunds must be made within 30 days of the purchase date. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns

To start a return, contact us at [email protected]. Please provide your receipt or proof of purchase. If your return is approved, we will initiate a refund to your original method of payment. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].

Contact Us

If you have any questions on how to return your item to us, please contact us at [email protected].